2019 Ford Escape
Mileage
95,499
Service Date
7/16/2026
Services Performed
- Test drove to verify the customer's complaint, then raised for inspection. Found that the bushings for the rear trailing arms have separated and are causing the majority of the noise. The right rear shock absorber is completely leaked out and the body of the left is getting very rusty. Recommend replacing both rear arms, rear shock absorbers, and upper shock mounts.
- Change engine oil & filter, check fluid levels, set tire pressures, check lights, check wipers, grease suspension where applicable. Free rotation of tires (with purchase and installation of 4), set tire pressures, and hand torque lug nuts.
- Following service and tire rotation, reset maintenance and TPMS systems.
- Courtesy Inspection
- REAR SHOCK ABSORBERS – Remove & Replace – Rear, Both
- REAR TRAILING ARMS – Remove & Replace – Both – [DOES NOT include alignment.]
- Road test vehicle. Check tire pressure and condition. Check riding height. Check alignment of all four wheels. Adjust caster, camber, toe-in, and thrust angle as needed on all four wheels. Center steering wheel. Computerized alignment for vehicles with independent rear axles.
John H. gave our service a 5 star review on 7/17/2026
