2014 Ford E-250 Super Duty
Mileage
80,342
Service Date
3/22/2021
Services Performed
- Following repairs, cleared all codes and reset all adaptive settings. Performed transmission relearn procedure and test drove a second time to verify all repairs. Thank you.
- Removed and replaced transmission assembly with an OEM unit that carries a 3 year unlimited mileage warranty. Topped off fluid and test drove to verify all repairs.
- Reverse cleaned and flushed all debris from the transmission oil cooler and lines.
- Verified fluid level and test drove to confirm customer's complaint. Raised vehicle for inspection. Found that the transmission fluid is badly burned and discolored. The torque converter has failed, contaminated the entire transmission, cooler, and lines. Only proper repair will be to replace the transmission assembly (with torque converter), reverse clean & flush the transmission cooler and lines. Once the new transmission is installed, there will reset and learn procedures necessary. Thank you.
DON C. gave our service a 5 star review on 3/22/2021